Emotional Intelligence

Do you fire clients? Or not take them on in the first place?

You only have so much time in a day and therefore can only serve a defined number of clients. If you sell direct to consumer and don’t know who your clients are, that’s a different story. But service based, business to business companies have to decide whom they want to serve. 

It’s a common frustration that a client has gotten so difficult to work with that the business owner wishes they had never engaged with them.

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The Best Way to Build Your Subscriber List Fast

Before I share with you the best way to build your list, the message I want to scream from the rooftops is how not to build your list. Here are a few common practices that aren’t OK. Just to make certain you’re not an offender, keep reading. You may be surprised.

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Why You Might Be Leaving a Lousy Impression

sidebar conversation

At two recent events I was the victim of the Sidebar Conversation. This is a conversation an attendee starts with his or her “neighbor” – during the presentation. It may be about the topic, but it’s still a conversation while the speaker is speaking. And it’s rude.

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