There’s a way to handle performance reviews that makes them useful and energizing. This format provides a simple way to track performance throughout the year by making it a regular practice. I recommend going through this process at least once per month so the information stays top of mind.Read More
You only have so much time in a day and therefore can only serve a defined number of clients. If you sell direct to consumer and don’t know who your clients are, that’s a different story. But service based, business to business companies have to decide whom they want to serve.
It’s a common frustration that a client has gotten so difficult to work with that the business owner wishes they had never engaged with them.Read More
Nearly every time I debrief an assessment with a client and share information about a particular trait that’s been uncovered, I hear something on the order of “Yeah, but everybody feels that way about (fill in the blank.)”Read More
Each new year I choose three words to guide the thoughts and actions for the year. This process has been significantly more useful than making a New Year’s Resolution. Of course, anything is more useful than a New Year’s Resolution since most are abandoned before Valentine’s DayRead More
Think about an initiative to grow your business you intend to tackle or perhaps a self-development program you’ve been meaning to start. Could be coming up with a robust marketing plan, writing that book, losing 10 pounds, getting a better job, becoming more active in a social cause, etc.
Got one? Good.
Now, you need to be able to answer this one-word question.Read More